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Harnessing Demographic Differences in Organizations: What Moderates the Effects of Workplace Diversity?

Guillaume,, YRF and Otaye, LE and Dawson, JF and Woods, SA and West, MA (2015) Harnessing Demographic Differences in Organizations: What Moderates the Effects of Workplace Diversity? Journal of Organizational Behavior. ISSN 0894-3796

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Abstract

To account for the double-edged nature of demographic workplace diversity (i.e. relational demography, work group diversity, and organizational diversity) effects on social integration, performance and well-being related variables, research has moved away from simple main effect approaches and started examining variables that moderate these effects. While there is no shortage of primary studies of the conditions under which diversity leads to positive or negative outcomes, it remains unclear which contingency factors make it work. Using the Categorization-Elaboration Model (van Knippenberg, DeDreu, & Homan 2004) as our theoretical lens we review variables moderating the effects of workplace diversity on social integration, performance and well-being outcomes, focusing on factors that organizations and managers have control over (i.e. strategy, unit design, HR, leadership, climate/culture, and individual differences). We point out avenues for future research and conclude with practical implications.

Item Type: Article
Additional Information: This is the accepted version of the following article: Guillaume, Y. R.  F., Dawson, J. F., Otaye-Ebede, L., Woods, S. A., and West, M. A. (2015) Harnessing demographic differences in organizations: What moderates the effects of workplace diversity?. J. Organiz. Behav which has been published in final form at http://dx.doi.org/10.1002/job.2040
Uncontrolled Keywords: 1503 Business And Management, 1701 Psychology
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Liverpool Business School
Publisher: Wiley
Date Deposited: 09 Sep 2015 10:24
Last Modified: 07 Sep 2017 01:40
URI: http://researchonline.ljmu.ac.uk/id/eprint/1762

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