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Investigating employee harassment via social media

Taylor, MJ and Haggerty, J and Gresty, D and Criado, N and Almond, P and Berry, T (2015) Investigating employee harassment via social media. Journal of Systems and Information Technology, 17 (4). pp. 322-335. ISSN 1328-7265

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Abstract

Previously the investigation of employee harassment within the workplace would typically have involved obtaining evidence regarding physical contact, verbal contact (face to face or via telephone) or written contact (via letters or notes or email) between a suspect and a victim. Social media has added a new avenue to the investigation of employee harassment that goes beyond the physical workplace and normal working hours. In this paper we examine the process of computer forensic investigation of employee harassment via social media and the legal aspects of such. In particular we examine employee harassment via social media in terms of the reporting of harassment, the computer forensic investigation process, the relevant UK legislation and its application, and discuss good practice guidelines for educating employers and employees regarding how to use social media in the workplace and beyond in an acceptable manner.

Item Type: Article
Additional Information: This article is (c) Emerald Group Publishing and permission has been granted for this version to appear here http://dx.doi.org/10.1108/JSIT-03-2015-0022 Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited. - See more at: http://www.emeraldgrouppublishing.com/authors/writing/author_rights.htm#sthash.jrrjxzoK.ywPxi4kS.dpuf
Uncontrolled Keywords: 0806 Information Systems, 1702 Cognitive Science
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: Computer Science
Publisher: Emerald
Date Deposited: 27 Aug 2015 07:49
Last Modified: 06 Sep 2017 13:29
URI: http://researchonline.ljmu.ac.uk/id/eprint/1917

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