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An investigation into performance measurement in social enterprises in the UK.

Kah, S and O'Brien, S and Frost, AR and Kok, SK (2015) An investigation into performance measurement in social enterprises in the UK. In: BAM2015 Conference Proceedings . (The Value of Pluralism in Advancing Management Research, Education and Practice, 8th-10th September 2015, University of Portsmouth).

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Abstract

Performance measurement for demonstrating social impact is a trend in third sector practice. This study aim to explore the perception, drivers and implementation of impact measurement in social enterprises, investigate how impact measurement result is used to access funds and examine the implementation of performance measurement processes- input, activities, output, outcome and impact. Based on review of literature and current practice, this study attempts to address these questions. The information will be useful to attract investors and retain their confidence. This study applies a case study approach using semi-structured interview techniques in twelve social enterprises operating in finance and service sector based in North West England.

Item Type: Conference or Workshop Item (Paper)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Liverpool Business School
Publisher: British Academy of Management
Date Deposited: 14 Mar 2016 12:19
Last Modified: 14 Mar 2016 12:19
URI: http://researchonline.ljmu.ac.uk/id/eprint/3192

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