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The impact of personalisation on people from Chinese backgrounds: accounts of social care experience

Yeung, YW and Irvine, F and Partridge, M and Simcock, P (2017) The impact of personalisation on people from Chinese backgrounds: accounts of social care experience. Health and Social Care in the Community, 25 (3). pp. 878-887. ISSN 1365-2524

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Abstract

The limited research that considers people from black and minority ethnic communities experiences of personalisation tends to focus on personal budgets rather than personalisation per se. This article provides an opportunity to hear the voices of people from Chinese backgrounds and their experiences of personalisation. The study used individual semi-structured interviews and focus groups to collect data from people from Chinese backgrounds who lived in England, were aged between 18 and 70 and received social care for a physical disability. Data were analysed using an iterative and thematic approach, with early analysis informing the subsequent analytical rounds. The findings reveal that personalisation has the potential to transform the lives of people from Chinese backgrounds, especially when tailored support is available for people to understand and access personal budgets and put them to creative use. However, the impact of personalisation is barely evident because few eligible individuals access personal budgets or participate in co-production. This is related to a lack of encouragement for service users to become genuine partners in understanding, designing, commissioning and accessing a diverse range of social care services to meet their cultural and social care needs.

Item Type: Article
Additional Information: This is the peer reviewed version of the following article: Irvine, F., Wah Yeung, E. Y., Partridge, M. and Simcock, P. (2017), The impact of personalisation on people from Chinese backgrounds: qualitative accounts of social care experience. Health Soc Care Community, 25: 878–887. doi:10.1111/hsc.12374, which has been published in final form at http://dx.doi.org/10.1111/hsc.12374 This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Self-Archiving.
Uncontrolled Keywords: 1117 Public Health And Health Services, 1607 Social Work
Subjects: R Medicine > RA Public aspects of medicine
Divisions: School of Nursing & Allied Health
Publisher: Wiley: 12 months
Date Deposited: 22 Jun 2016 10:34
Last Modified: 08 Aug 2017 23:50
DOI or Identification number: 10.1111/hsc.12374
URI: http://researchonline.ljmu.ac.uk/id/eprint/3803

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