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Optimising Workspace Utilisation: Establishing the link between role, age and gender in workspace usage patterns.

Ashall, MC, Cullen, J, Mason, A and Entwistle, C Optimising Workspace Utilisation: Establishing the link between role, age and gender in workspace usage patterns. Journal of Building Performance. ISSN 2180-2106 (Accepted)

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Abstract

Purpose- The purpose of this paper is to assess how the needs of knowledge workers are affected by role, gender and age in relation to the size and design of the workspace. Design/methodology/approach- This case study research project aims to develop a model of the real time use of a workplace to establish work use patterns and assist in understanding how such usage is evolving particularly in relation to task, gender and age. The work use patterns will enable better understanding of the link between space management, building design and its subsequent facilities management. A Property Developer’s office in North West England was used as a case study. Within the case study a multi method longitudinal study was carried out and data was collected using participant observation, bespoke real time sensors and questionnaire techniques. Findings- The findings suggest that the key to enabling workplace efficiency and effectiveness rests with its smart and agile design, as well as management culture. The introduction of smart space planning techniques may be a catalyst to allow workers to thrive and be more effective within a more agile working environment. Practical Implications-This research provides organisations, designers and facility managers with the tools to understand the impact of agile working, particularly as space encompasses social, environmental and financial aspects; the three pillars of sustainability. Researchers have focused on a range of variables such as air quality and colour, largely ignoring the impact that real time data could have on the workspace design and decision making process. Originality and Value- By developing real-time sensor systems, which will facilitate the continuous monitoring of office-based workspace the establishment of workspace usage patterns, will assist in understanding how such usage is evolving. This will allow organisations to enhance their sustainability and effectiveness through improved space management, building design and ongoing facilities management. Keywords: agile working, facilities management, modern methods of working, offices, smart space planning, space utilisation.

Item Type: Article
Uncontrolled Keywords: agile working, facilities management, modern methods of working, offices, smart space planning, space utilisation.
Subjects: N Fine Arts > NA Architecture
Divisions: Built Environment
Publisher: The Royal Institution of Surveyors Malaysia (RISM)
Date Deposited: 16 Nov 2018 13:03
Last Modified: 16 Nov 2018 13:05
URI: http://researchonline.ljmu.ac.uk/id/eprint/9563

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