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Source handler's perceptions of the interviewing process employed with Informants

Nunan, J, Stanier, I, Milne, B, Shawyer, A and Walsh, D (2020) Source handler's perceptions of the interviewing process employed with Informants. Journal of Policing, Intelligence and Counter Terrorism, 15 (3). pp. 244-262. ISSN 1833-5330

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The collection of accurate, detailed, and timely intelligence buttresses critical law enforcement decision-making. However, the quality and quantity of the intelligence gathered relies heavily upon the interviewing techniques that are used to retrieve it. The perceptions of intelligence practitioners are key to developing an understanding of practices concerning intelligence collection. Yet, to date, no research has been undertaken that explores the United Kingdom’s Source Handlers’ perceptions of the interviewing processes employed with informants. The present study interviewed 24 Source Handlers from Counter Terrorism Dedicated Source Units in the United Kingdom. Five themes emerged from the interviews, (i) a comparison between interviewing and debriefing; (ii) the PEACE model in intelligence interviews; (iii) the importance of effective communication; (iv) Source Handlers’ use of cognitive retrieval techniques; and, (v) Source Handler interview training. The perceived commonalities between interviewing and debriefing provided support for the transferability of investigative interviewing research and practices into the collection of Human Intelligence (HUMINT), reiterating themes (ii), (iii), and (iv). Finally, participants highlighted a need for additional training concerning intelligence gathering techniques, as police officers who are responsible for gathering HUMINT could benefit from further professional development based on investigative interviewing research and professional practices.

Item Type: Article
Uncontrolled Keywords: 1602 Criminology, 1801 Law
Subjects: B Philosophy. Psychology. Religion > BF Psychology
H Social Sciences > HV Social pathology. Social and public welfare. Criminology > HV7231 Criminal Justice Administrations
Divisions: Justice Studies (from Sep 19)
Publisher: Taylor & Francis (Routledge)
Date Deposited: 06 Jan 2021 13:44
Last Modified: 04 Sep 2021 06:11
DOI or ID number: 10.1080/18335330.2020.1820069
URI: https://researchonline.ljmu.ac.uk/id/eprint/14223
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