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Student evaluations of teaching: emerging surveillance and resistance

Kayas, OG, Assimakopoulos, C and Hines, T (2020) Student evaluations of teaching: emerging surveillance and resistance. Studies in Higher Education, 47 (1). pp. 1-12. ISSN 0307-5079

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Despite previous research claiming surveillance emerges from student evaluations of teaching (SET), there is an absence of research using surveillance theory to determine whether it emerges, the nature of the surveillance should it emerge, and how academics resist its effects. Through an analysis of four university business schools, a top-down vertical surveillance imbued with disciplinary procedures is identified, involving a few managers scrutinising many academics through the observations of many students. A bottom-up vertical surveillance is also identified, involving many academics scrutinising a few managers through the observations of many students. The similarities and differences between mystery shopping and the surveillance emerging from SET are also explored to highlight the crucial role students play in the surveillance. A further contribution is made through an analysis of how academics engage in resistance activities designed to disrupt the flow of performance information between observer and observed.

Item Type: Article
Additional Information: This is an Accepted Manuscript of an article published by Taylor and Francis: Oliver G. Kayas, Costas Assimakopoulos & Tony Hines (2022) Student evaluations of teaching: emerging surveillance and resistance, Studies in Higher Education, 47:1,1-12, DOI: 10.1080/03075079.2020.1725875 To link to this article: https://doi.org/10.1080/03075079.2020.1725875 It is deposited under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or built upon in any way.
Uncontrolled Keywords: 1301 Education Systems; 1303 Specialist Studies in Education; Education
Subjects: H Social Sciences > HF Commerce > HF5001 Business
L Education > LB Theory and practice of education > LB2300 Higher Education
L Education > LC Special aspects of education
Divisions: Law
Publisher: Taylor and Francis Group
SWORD Depositor: A Symplectic
Date Deposited: 10 Aug 2022 11:13
Last Modified: 15 Aug 2022 10:41
DOI or ID number: 10.1080/03075079.2020.1725875
URI: https://researchonline.ljmu.ac.uk/id/eprint/17362
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