Officer retention: a comparative analysis of online company reviews by Australian and English police officers

Miles-Johnson, T and Cox-Forshaw, C (2026) Officer retention: a comparative analysis of online company reviews by Australian and English police officers. Policing & Society. ISSN 1043-9463

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Abstract

Across the globe, police organisations face a staffing challenge. Using 254 online company reviews downloaded from an international online employment site, a comparative analysis of Australian and English police officers’ experiences of employment was conducted. Written by current and former employees, the information contained within the reviews outlines positive and negative aspects of employment. The findings indicate that challenges affecting retention are shared across international contexts and are influenced by several factors. New findings suggest that officers’ employment is highly affected by intensified political pressures and that lack of officer retention is a progressive process built by tension over time. The study upholds the premise that police organisations across the globe must recognise the importance and relevance of content within online company reviews and, accordingly, utilise it to understand why officers leave the profession.

Item Type:	Article
Uncontrolled Keywords:	4407 Policy and Administration; 4402 Criminology; 44 Human Society; 16 Peace, Justice and Strong Institutions; 1602 Criminology; 1605 Policy and Administration; 1607 Social Work; 4407 Policy and administration; 4408 Political science
Subjects:	H Social Sciences > HV Social pathology. Social and public welfare. Criminology > HV7231 Criminal Justice Administrations H Social Sciences > HV Social pathology. Social and public welfare. Criminology > HV7231 Criminal Justice Administrations > HV7551 Police. Detectives. Constabulary
Divisions:	Law and Justice Studies
Publisher:	Taylor and Francis
Date of acceptance:	10 June 2026
Date of first compliant Open Access:	20 October 2026
Date Deposited:	20 Oct 2026 14:30
Last Modified:	20 Oct 2026 14:30
DOI or ID number:	10.1080/10439463.2026.2690008
URI:	https://researchonline.ljmu.ac.uk/id/eprint/29717

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