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Zhang, L, Akwei, CA and Zhang, Y (2016) Exploring how complex solution-based capabilities (CSC) are developed and integrated in engineering companies. Production Planning and Control, 27 (9). pp. 727-739. ISSN 1366-5871
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Exploring how complex solution-based capabilities (CSC) are developed amd integrated in engineering companies.pdf - Accepted Version Download (1MB) | Preview |
Abstract
This paper explores how engineering companies develop and integrate solution-based capabilities for complex ‘one-off’ or small-batch production. Although there is extant literature on developing a standalone service, product and process capabilities, an integrated solution-based capability for effective execution of complex ‘design-build’ projects is currently underdeveloped. For such firms to be successful in delivering complex solutions, there is the need for organisational structured routines and processes which we conceptualise as complex solution-based capabilities (CSC). The study was based on a multiple case study using in-depth semi-structured interviews with managers and engineers. Primary data collected were complemented by documentary evidence, for triangulation and validity. The data were analysed using thematic analysis to develop a framework of CSC. The findings show that the case study companies have developed and integrated CSC through organisational routines and processes of make-to-concept approach, value creation, and strategic coordination. Implications and future research are discussed.
| Item Type: | Article |
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| Additional Information: | This is an Accepted Manuscript of an article published by Taylor & Francis in Production Planning and Control on 11/04/2016, available online: http://dx.doi.org/10.1080/09537287.2016.1166281 |
| Uncontrolled Keywords: | MD Multidisciplinary |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management T Technology > TA Engineering (General). Civil engineering (General) |
| Divisions: | Liverpool Business School |
| Publisher: | Taylor & Francis |
| Date Deposited: | 30 Mar 2016 13:33 |
| Last Modified: | 04 Sep 2021 13:06 |
| DOI or ID number: | 10.1080/09537287.2016.1166281 |
| URI: | https://researchonline.ljmu.ac.uk/id/eprint/3354 |
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