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Exploring experiences and emotions sport event volunteers associate with ‘role exit’

Gellweiler, S, Fletcher, T and Wise, NA (2017) Exploring experiences and emotions sport event volunteers associate with ‘role exit’. International Review for the Sociology of Sport, 54 (4). pp. 495-511. ISSN 1461-7218

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Much research in the past decade has assessed what motivates people to volunteer at sport events. Given that volunteering has become integral to the delivery and staging of sporting events, it is important that research not only considers reasons and motivations for volunteering, but how participants cope and manage once their volunteer journey ends. The paper considers the notion of ‘role exit’ and contributes insight based on interviews with participants after an event to understand their feelings and emotions. The significance of this research is understanding exiting emotions and experiences, but because a lot of emphasis is placed on preparing volunteers ahead of an event, the end of the volunteer journey is often abrupt and therefore left underexplored. To ensure that the needs of contemporary volunteers are adequately managed, it is important to consider how individuals are impacted by volunteering and also how they reflect on experiences afterwards. Three themes that emerge from this study include: (1) sadness and loss; (2) transitioning emotions; and (3) coping and coming to terms. A discussion framing the post-event volunteer as ‘the bereaved’ addresses the need to better manage the final stages of the volunteer journey, which represents a challenge given the liminality of sport event volunteering.

Item Type: Article
Uncontrolled Keywords: 1608 Sociology, 1504 Commercial Services, 2002 Cultural Studies
Subjects: B Philosophy. Psychology. Religion > BF Psychology
G Geography. Anthropology. Recreation > GV Recreation Leisure > GV561 Sports
Divisions: Sport Studies, Leisure & Nutrition (closed 31 Aug 19)
Publisher: SAGE Publications
Date Deposited: 04 Oct 2017 11:31
Last Modified: 04 Sep 2021 11:09
DOI or ID number: 10.1177/1012690217732533
URI: https://researchonline.ljmu.ac.uk/id/eprint/7265
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