Alnawas, I, Al Khateeb, A and El Hedhli, K (2023) The effects of app-related factors on app stickiness: The role of cognitive and emotional app relationship quality. Journal of Retailing and Consumer Services, 75. pp. 1-16. ISSN 0969-6989

El Hedhli, K, Zourrig, H, Al Khateeb, A and Alnawas, I (2023) Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence? Journal of Retailing and Consumer Services, 75. pp. 1-11. ISSN 0969-6989

Alnawas, I, Al Khateeb, A, Abu Farha, A and Ndubisi, NO (2022) The effect of service failure severity on brand forgiveness: the moderating role of interpersonal attachment styles and thinking styles. International Journal of Contemporary Hospitality Management. ISSN 0959-6119

Alnawas, I and Al Khateeb, A (2022) Developing and validating a multidisciplinary scale of E-retailing website elements. Journal of Retailing and Consumer Services, 66. ISSN 0969-6989