Items where Author is "Giovanis, A"
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Rizomyliotis, I, Kastanakis, MN, Giovanis, A, Konstantoulaki, K and Kostopoulos, I (2022) “How mAy I help you today?” The use of AI chatbots in small family businesses and the moderating role of customer affective commitment. Journal of Business Research, 153. pp. 329-340. ISSN 0148-2963