Items where Author is "Kastanakis, MN"
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Article
Rizomyliotis, I 
ORCID: 0000-0002-3516-0050, Kastanakis, MN, Giovanis, A, Konstantoulaki, K and Kostopoulos, I ORCID: 0000-0002-3154-900X
(2022)
“How mAy I help you today?” The use of AI chatbots in small family businesses and the moderating role of customer affective commitment.
Journal of Business Research, 153.
pp. 329-340.
ISSN 0148-2963