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A novel technique for evaluating and selecting logistics service providers based on the logistics resource view

Alkhatib, SF and Darlington, RI and Yang, Z and Nguyen, TT (2015) A novel technique for evaluating and selecting logistics service providers based on the logistics resource view. Expert Systems with Applications, 42 (20). pp. 6976-6989. ISSN 1873-6793

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Abstract

The increasing importance of logistics outsourcing and availability of logistics services providers (LSPs) highlights the significance and complexity of the LSP evaluation and selection process. Most existing LSP evaluation and selection studies use historical performance data and assume independence among decision criteria. This paper proposes an integrated logistics outsourcing approach to evaluate and select LSPs based on their logistics resources and capabilities. This novel approach combines a fuzzy decision making trial, valuation laboratory (FDEMATEL) and fuzzy techniques to order preferences by similarity to ideal solution (FTOPS IS) methods. The new multi-criteria decision making (MCDM) model addresses the impact relationships between decision criteria and ranks LSP alternatives against weighted resources and capabilities. The effectiveness of this approach is demonstrated through a real case study and a two-phase sensitivity analysis confirms its robustness.

Item Type: Article
Uncontrolled Keywords: 01 Mathematical Sciences, 08 Information And Computing Sciences
Subjects: Q Science > QA Mathematics
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: Maritime and Mechanical Engineering
Publisher: Elsevier
Related URLs:
Date Deposited: 08 May 2015 12:53
Last Modified: 09 Nov 2016 12:25
URI: http://researchonline.ljmu.ac.uk/id/eprint/1039

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