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Appraising Project performance and Total Quality Management (TQM) practices in the Libyan oil and gas sector

Sawalim, KMH (2015) Appraising Project performance and Total Quality Management (TQM) practices in the Libyan oil and gas sector. Doctoral thesis, Liverpool John Moores University.

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Abstract

The aim of this study was to appraise project performance and Total Quality Management (TQM) in the Libyan oil and gas sector. In achieving this aim , the study developed five objectives which are: to review current definitions and models of Project Performance in relation to theory and practices, to examine current definitions and models of TQM in a project context, to identify methodological norms in this research domain and propose a way forward , to analyse the interrelationship between TQM principles and project performance practices for oil and gas industry related projects and, finally, to model and propose the predictive value of TQM principles that could be used to enhance project management performance in the Libyan oil and gas industry.

The research adopted a mixed methods approach. An extensive literature review was conducted on the history of the oil and gas industry, review of the energy sector in Libya, socio-economic development in Libya, social context and human development in Libya, the current practice in the Libyan energy sector, the importance of TQM, leaders in the Quality Management movement, TQM and performance, project and PM performance and TQM and PM performance. A conceptual framework was developed from the literature. Subsequently, twelve semi-structured interviews were conducted with project managers and professionals from three oil and gas companies from different categories of the oil and gas industry. The conceptual framework was improved after the analysis of interview findings, and then a questionnaire was used to launch the next stage of the study. One hundred and thirty-one questionnaires were analysed by SPSS V16 in order to examine the relationship between TQM practices and project performance in the Libyan oil and gas industry related projects, and to predict the model of TQM practices to project performance in the Libyan oil and gas related projects.
Key findings of this research were that there was a positive significant relationship between TQM practices and project performance in oil and gas-related projects, and the interesting finding was that the hard TQM practices have more impact on Project Management Performance (PM performance) than the soft practices. Additionally, the predictive models were developed and the highest had a value of (R2=0.776).
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Consequently, this research has made an important contribution to PM performance in the oil and gas industry by developing a framework of TQM practices that positively impact on PM performance. The practical applications of this research mean that managers can focus on those practices to achieve maximum PM performance in the oil and gas industry. The study highlights opportunities for future research including more in-depth exploration of the TQM practices in other oil and gas industry categories as well as the impact of the interrelationships of the practices on insights into PM performance.

Item Type: Thesis (Doctoral)
Uncontrolled Keywords: Project management performance, total quality management, TQM practices, Libyan oil and gas industry
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Built Environment
Date Deposited: 19 Oct 2016 12:31
Last Modified: 28 Apr 2017 11:57
Supervisors: Bryde, David and Meehan, Joanne and Mouzughi, Yusra
URI: http://researchonline.ljmu.ac.uk/id/eprint/4379

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