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The Ship Management Firm Selection: The Case of South Korea

Seo, YJ, Ha, MH, Yang, Z and Bhattacharya, S (2018) The Ship Management Firm Selection: The Case of South Korea. Asian Journal of Shipping and Logistics, 34 (3). pp. 256-265. ISSN 2092-5212

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Open Access URL: https://doi.org/10.1016/j.ajsl.2018.09.008 (Published version)

Abstract

Although extant literature has stressed importance of the use of ship management and identified the selection factors, relative evaluation of comprehensive selection factors is found to be lacking. This study aims to evaluate the overall performance and rank of the ship management firms by adopting an integrated model of Analytic Hierarchy Process (AHP) and Fuzzy Technique for Order Preference by Similarity to Ideal Solution (FTOPSIS) in order to support the critical decision making on SMF selection based on multiple criteria. This study contributes to enhancing the selection criteria of ship management firms by the ship-owners, and at the same time identifies the areas that the ship management firms require to improve their service standards. The result indicates that competency is the most important criterion, followed by cost, courtesy, organisation characteristics and image.

Item Type: Article
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Maritime & Mechanical Engineering
Publisher: Elsevier
Date Deposited: 09 Oct 2019 12:11
Last Modified: 09 Oct 2019 12:11
DOI or Identification number: 10.1016/j.ajsl.2018.09.008
URI: http://researchonline.ljmu.ac.uk/id/eprint/11512

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