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Fostering sustainability through technology-mediated interactions: Conviviality and reciprocity in the sharing economy

Kostopoulos, I, Magrizos, S, Carrigan, M and Lazell, J Fostering sustainability through technology-mediated interactions: Conviviality and reciprocity in the sharing economy. Information Technology and People. ISSN 0959-3845 (Accepted)

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Abstract

Purpose: This article addresses the lack of scholarly attention paid to the sharing economy from a sociological perspective, with respect to the technology-mediated interactions between sharing economy users. The paper provides a critical overview of the sharing economy and its impact on business and communities and explores how information technology can facilitate authentic, genuine sharing, through exercising and enabling conviviality and non-direct reciprocity. Approach: The paper begins with a critique of the technology-mediated sharing economy; introduces the concept of conviviality as a tool to grow and shape community and sustainability within the sharing economy; then explores reciprocity and sharing behaviour. Finally, the paper draws upon social exchange theory to illustrate conviviality and reciprocity, using four case studies of technology-enabled sharing. Findings: The paper contributes to the emerging debate around how the sharing economy, driven by information systems and technology affects social cohesion and personal relationships. The paper elucidates the central role conviviality and reciprocity play in explaining the paradoxes, tensions and impact of the sharing economy on society. Conviviality and reciprocity are positioned as key capabilities of a more sustainable version of the sharing economy, enabled via information technology. Originality and value: The findings reveal that information technology mediated sharing enterprises should promote conviviality and reciprocity in order to deliver more positive environmental, economic and social benefits. The diversity of existing operations indicated by he findings and the controversies discussed will guide the critical study of the social potential of sharing economy to avoid treating all sharing alike.

Item Type: Article
Uncontrolled Keywords: 0806 Information Systems, 0807 Library and Information Studies
Subjects: H Social Sciences > HM Sociology
L Education > L Education (General)
T Technology > T Technology (General)
Divisions: Doctoral Management Studies (new Sep 19)
Publisher: Emerald
Date Deposited: 07 Jan 2020 10:22
Last Modified: 07 Jan 2020 10:22
URI: http://researchonline.ljmu.ac.uk/id/eprint/11957

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