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Does being Human cause human Errors? Consideration of Human-Centred Design in Ship bridge design

Guo, FB, Yang, Z, Blanco Davis, E, Khalique, A and Bury, A Does being Human cause human Errors? Consideration of Human-Centred Design in Ship bridge design. In: 12th International Conference on Applied Human Factors and Ergonomics (AHFE 2021), 25 July 2021 - 29 July 2021, New York, USA. (Accepted)

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Abstract

75%-96% shipping accidents involved human-error in 2018 [1]. One of the most critical reasons was poor design of controls and lack of proper procedures [2]. It is unclear if ship-bridge design entirely considers user experience (UX). The crews are working in an increasingly time/resource pressured industry. Especially when hazardous scenarios occur, the increased amount of information being processed and decreased available time for decision-making together make it error-prone, adding an extra complexity to UX. Investigating the extent to which design influences human-error and distracts people from task's reality, this paper evaluates the overlooked aspects of ship-bridge design to understand if it distorts user's reality in hazardous situations and increases high cognitive loads with complex interfaces. Considering human-centred marine design (HCMD) that deals with end-user, addresses issues by adopting human factors/ergonomics (HF/E) introduced in industrial design, and applying product semantics/semiotics to the bridge design, reducing high cognitive loads with ergonomic interfaces.

Item Type: Conference or Workshop Item (Paper)
Subjects: T Technology > TA Engineering (General). Civil engineering (General)
T Technology > TG Bridge engineering
Divisions: Engineering
Publisher: Springer
Date Deposited: 04 May 2021 09:15
Last Modified: 03 Sep 2021 23:16
URI: https://researchonline.ljmu.ac.uk/id/eprint/14908

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