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Mobile technology and delegated work in specialist community services: the EnComPaSS Integration project

Ariss, S, Taylor, P, Fitzsimmons, DA, Kyeremateng, S and Mawson, S (2021) Mobile technology and delegated work in specialist community services: the EnComPaSS Integration project. BMJ Supportive & Palliative Care. ISSN 2045-435X

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Objectives The current UK healthcare workforce crisis is particularly severe in community services. A key limitation with traditional service-delivery models is the reliance on practitioners with levels of training and experience to enable them to operate independently. This paper describes a Real-World evaluation of the implementation of digital health technology designed to provide remote, real-time support and task delegation in community palliative care services. It explores the ability of technology to support sustainable community workforce models and reports on key indicators of quality and efficiency. Methods The study was a mixed-methods, theory-driven evaluation, incorporating interviews, observations, and analysis of routine data. The focus of this paper is the reporting of findings from pre-post implementation comparison and interrupted time series analysis. Data include: community hospice service visits, hospital use by hospice patients and patient reported experiences. Results The digital health intervention allowed the service to include a more junior workforce (P<0.001, Cramer’s V=0.241), requiring fewer joint visits (P<0.001, Cramer’s V=0.087). No negative changes in hospitalisation were observed and patient reported

Item Type: Article
Uncontrolled Keywords: 1110 Nursing, 1117 Public Health and Health Services
Subjects: R Medicine > R Medicine (General)
R Medicine > RA Public aspects of medicine
T Technology > T Technology (General)
Divisions: Nursing & Allied Health
Publisher: BMJ Publishing
Date Deposited: 14 Jan 2022 12:17
Last Modified: 14 Jan 2022 12:30
DOI or ID number: 10.1136/bmjspcare-2020-002288
URI: https://researchonline.ljmu.ac.uk/id/eprint/15829
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