Ojuri, O, Mills, G and Seidu, RD (2021) How can value co-creation create social value as management practice for sustainable water supply projects? In: Proceedings of IDoBE . (Proceedings of Centre for the Integrated Delivery of the Built Environment (IDoBE) on Uncertainties in the Built Environment: How can we build a resilient future in the new normal? LSBU, London. UK 21 - 23 Nov 2021, 21 November 2021 - 23 November 2021, LSBU, London. UK 21 - 23 Nov 2021).

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Abstract

Relatively little is known about the concept of social value co-creation as a management practice for sustainable construction projects. Although researchers of value co-creation have expounded it in the context of marketing services, little is investigated in construction projects. This study challenges the traditional bureaucratic management of the delivery of water supply projects and provides the process of joint production of sustainable benefits to end-users. Inductive reasoning, including qualitative research design, were applied to a water supply project. The qualitative stage created social value co-creation features using the purposive sampling of 36 semi-structured interviews analysed using NVIVO 11. The qualitative analysis feature social value co-creation which includes a sense of social unity, end-user empowerment, Behavioural transformation, and knowledge transfer. Recommendations are made on contract design and the procurement of community-based Nigerian water service projects to accommodate service system social value co-creation.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	Original paper was first published by IDoBE as part of the Conference Proceedings.
Subjects:	T Technology > TA Engineering (General). Civil engineering (General) T Technology > TD Environmental technology. Sanitary engineering T Technology > TH Building construction
Divisions:	Civil Engineering & Built Environment
Date Deposited:	12 Jan 2022 10:02
Last Modified:	13 Apr 2022 15:18
URI:	https://researchonline.ljmu.ac.uk/id/eprint/16032

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