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Unravelling the variables to calculate an organisations return on workplace investment: a scoping review process

Tucker, MP, Wilson, HK, Oseland, Nigel, Brogan, Peter and Horsley, Annie (2020) Unravelling the variables to calculate an organisations return on workplace investment: a scoping review process. In: TWR Conference Proceedings 2020 . pp. 300-308. (Transdisciplinary Workplace Conference, 16 September 2020 - 19 September 2020, Frankfurt, Germany).

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Abstract

Purpose: to present the initial findings of the first phase of a research project being conducted in partnership with the Institute of Workplace and Facilities Management (IWFM) to eventually develop a user-friendly ‘tool’ to calculate the return on workplace investment. The first phase of the project explores the variables that should be measured to eventually incorporate in to the ‘tool’ in order to calculate the return on workplace investment.
Theory: the paper looks through the theoretical lens of ‘workplace’ by view the interaction and interconnection between the ‘physical space’, ‘digital space’ and ‘people’ for the overarching purpose of work activity.
Design/methodology/approach: a scoping review was conducted by adapting the framework used by Arksey and O'Malley (2005). A total of 70 sources were eventually found, consisting of peerreviewed journal papers, industry reports and other research documents.
Findings: the sources were thematically analysed using an inductive thematic analysis approach. A total of six ‘high level’ themes were uncovered, to which a total of 37 ‘lower level’ themes were established.
Originality/value: Currently there is no holistic tool to assist workplace professionals in making major decisions regarding changes to their workplace environment. This project aims to bridge this gap by developing a user-friendly tool to calculate the potential return on workplace investment.

Item Type: Conference or Workshop Item (Paper)
Subjects: H Social Sciences > HF Commerce > HF5001 Business
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Doctoral Management Studies (from Sep 19)
Publisher: TWR
Date Deposited: 31 Jan 2022 09:58
Last Modified: 13 Apr 2022 15:18
URI: https://researchonline.ljmu.ac.uk/id/eprint/16173
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