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Travelling with a Guide Dog: Experiences of People with Vision Impairment

Rickly, JM, Halpern, N, Hansen, M and Welsman, J (2021) Travelling with a Guide Dog: Experiences of People with Vision Impairment. Sustainability, 13 (5). ISSN 2071-1050

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Open Access URL: https://doi.org/10.3390/su13052840 (Published version)


There is considerable research on people with vision impairment (PwVI) in the transport, travel and tourism sectors, which highlights the significance of real-time information and consistency in services to accessibility. Based on interviews with guide dog owners in the United Kingdom, this paper contributes an additional dimension to our understanding of transport accessibility for PwVI by focusing specifically on guide dog owners’ experiences in the travel and tourism sector. A guide dog is more than a mobility tool, but a human–dog partnership that improves the quality of life for PwVI; however, it also introduces constraints related to the dog’s welfare and safety. Further, lack of understanding of guide dog owners’ rights to reasonable accommodation leads to discrimination through service refusals and challenges to service access. This paper concludes that the limited and inconsistent public knowledge of disability diversity has serious ramifications for transport accessibility and suggests specific industry and legislative interventions in response.

Item Type: Article
Uncontrolled Keywords: ACCESS; accessibility; ACCESSIBILITY; BARRIERS; BLIND; DISABILITIES; disability; Environmental Sciences; Environmental Sciences & Ecology; Environmental Studies; Green & Sustainable Science & Technology; guide dog; IMPACT; ISSUES; JOURNEY; Life Sciences & Biomedicine; PUBLIC TRANSPORT; Science & Technology; Science & Technology - Other Topics; TOURISM; transport; travel; vision impairment; Science & Technology; Life Sciences & Biomedicine; Green & Sustainable Science & Technology; Environmental Sciences; Environmental Studies; Science & Technology - Other Topics; Environmental Sciences & Ecology; vision impairment; guide dog; accessibility; disability; travel; transport; PUBLIC TRANSPORT; TOURISM; ACCESSIBILITY; ISSUES; BLIND; DISABILITIES; BARRIERS; JOURNEY; ACCESS; IMPACT; 12 Built Environment and Design
Subjects: H Social Sciences > HV Social pathology. Social and public welfare. Criminology > HV697 Protection, assistance and relief > HV1551 People with disabilities
Divisions: Business & Management (from Sep 19)
Publisher: MDPI AG
SWORD Depositor: A Symplectic
Date Deposited: 04 Jan 2023 14:38
Last Modified: 04 Jan 2023 14:45
DOI or ID number: 10.3390/su13052840
URI: https://researchonline.ljmu.ac.uk/id/eprint/18536
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