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Logistics service providers (LSPs) evaluation and selection: Literature review and framework development

Alkhatib, SF, Darlington, RI and Nguyen, TT (2015) Logistics service providers (LSPs) evaluation and selection: Literature review and framework development. Strategic Outsourcing: an international journal, 8 (1). pp. 102-134. ISSN 1753-8297

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Purpose – The purpose of this paper is to provide an insight to the outsourcing decision-making
through investigating if the old evaluation/selection criteria and methods still fit with current business
priorities or not and, therefore, to identify the appropriate criteria and methods to develop a new
selection framework. Since the economic recession of 2008, logistics outsourcing decisions have become
more prominent to avoid high fixed costs and heavy investment requirements and to achieve
competitive advantages.
Design/methodology/approach – This is a focused literature review prepared after analyzing 56
articles related to the logistics service provider (LSP) evaluation and selection methods and criteria
during 2008-2013. The academic articles are analyzed based on research focus/area, evaluation and
selection methodology/methods and evaluation and selection criteria. Then reviewed result is compared
with previous literature studies for the periods (1991-2008) to identify any possible shifts.
Findings – The review reveals that: several problems in current LSPs literature have been identified;
the reviewed papers can be categorized into seven groups, the usage and importance of evaluation and
selection criteria fluctuate during different periods; 12 crucial criteria have been identified, increasing
the importance of specific selection methods and the integrated models and fuzzy logic in logistics
literature. Then, a comprehensive LSPs’ evaluation and selection framework has been developed.
Originality/value – To the best of our knowledge, this is the first focused logistics outsourcing study
that reviews the 2008-2013 period in detail, comparing results with previous literature studies, identifies
current LSPs literature problems/gaps, new trends and shifts in the way that LSPs are evaluated and
selected, identifies crucial selection criteria and proposes a new holistic LSPs evaluation and selection
framework. In addition, it identifies important issues for future research.
Keywords Supplier or partner selection, Evaluation and selection methods and criteria,
Logistics outsourcing, Logistics service provider, LSP framework

Item Type: Article
Additional Information: This article is (c) Emerald Group Publishing and permission has been granted for this version to appear here: http://dx.doi.org/10.1108/SO-12-2014-0028. Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited." - See more at: http://www.emeraldgrouppublishing.com/authors/writing/author_rights.htm#sthash.jrrjxzoK.yQ4Prvzh.dpuf
Uncontrolled Keywords: 1503 Business And Management, 0806 Information Systems
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Maritime and Mechanical Engineering
Publisher: Emerald
Related URLs:
Date Deposited: 24 Aug 2015 08:58
Last Modified: 14 Sep 2018 20:33
DOI or Identification number: 10.1108/SO-12-2014-0028
URI: http://researchonline.ljmu.ac.uk/id/eprint/1893

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