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Maximizing value in healthcare partnerships: A case examining an inter‐organizational relationship in the public and non‐profit sectors

Carlini, J, Lehman, K, Dharmesti, M and Knox, K (2023) Maximizing value in healthcare partnerships: A case examining an inter‐organizational relationship in the public and non‐profit sectors. Journal of Philanthropy and Marketing. ISSN 2691-1361

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Abstract

Healthcare organizations around the world are striving to find the right balance between using their resources effectively and providing personalized care to patients. Health care is shifting from a reactive, towards a more person-centric approach to improve health outcomes. To achieve quality improvements and efficiencies, health care organizations are forming inter-organizational relationships. Despite the benefits, little is known about how organizations capture value from strategic partnership. In this context, this paper aims to examine the processes that occur as part of a public and non-profit sector relationship within health care that directly relate to how the partnering organization acts to capture value. Using a qualitative case study of an Australian public-sector health service partnership, the study employs a value mapping framework to distinguish between different types of value (captured, missed, destroyed, and opportunity), and presents an integrated model consisting of three process phases: (1) inter-organizational cooperation effort, (2) organizational effect, and (3) social value. The study highlights the potential for negative and unintended consequences and discusses implications for management.

Item Type: Article
Subjects: H Social Sciences > HF Commerce > HF5001 Business
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine
Divisions: Business & Management (from Sep 19)
Publisher: Wiley
SWORD Depositor: A Symplectic
Date Deposited: 02 May 2023 12:01
Last Modified: 02 May 2023 12:01
DOI or ID number: 10.1002/nvsm.1796
URI: https://researchonline.ljmu.ac.uk/id/eprint/19442
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