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Operations Management Curriculum Development under Uncertain Situations: Lessons learned from the pandemic

Stavropoulou, F, Panjeh Fouladgaran, HR and Teimouri, M (2023) Operations Management Curriculum Development under Uncertain Situations: Lessons learned from the pandemic. INFORMS Transactions on Education. ISSN 1532-0545

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The COVID-19 pandemic has caused a major disruption to higher education as face-to-face teaching had to shift to distance teaching overnight. In this paper, we describe the adaptation of an operations management undergraduate core module, taught to first-year students, from face-to-face delivery to emergency online delivery. In our online version, we used a mix of traditional and flipped classroom techniques. We adopted a “live” online lecture, where students were encouraged to interact with their instructors and ask questions, and flipped live online tutorials, where students and instructors discussed case studies. In addition, we used a web-based simulation game as a learning and assessment tool. After the simulation game was complete, we assessed our students using a reflective group presentation regarding the decisions they made throughout the game. Based on student feedback, the curriculum design and the module adaptations that we adopted for its emergency online delivery can be considered successful. In particular, students were satisfied with the module quality and structure. Following our experience from adapting our face-to-face module for emergency online delivery, we provide a framework for switching to emergency online teaching along with some useful insights and recommendations to operations management educators.

Item Type: Article
Uncontrolled Keywords: 14 Economics; 15 Commerce, Management, Tourism and Services
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Liverpool Business School
Publisher: Institute for Operations Research and the Management Sciences (INFORMS)
SWORD Depositor: A Symplectic
Date Deposited: 18 Sep 2023 12:27
Last Modified: 03 Oct 2023 08:45
DOI or ID number: 10.1287/ited.2022.0074
URI: https://researchonline.ljmu.ac.uk/id/eprint/21474
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