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Neiva Ganga, R, Santa, K, Ali, M and Smith, G (2024) The Impact of a Digital Referral Platform to Improve Access to Child and Adolescent Mental Health Services: A Prospective Observational Study with Real-World Data. International Journal of Environmental Research and Public Health, 21 (10). ISSN 1661-7827
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The Impact of a Digital Referral Platform to Improve Access to Child and Adolescent Mental Health Services.pdf - Published Version Available under License Creative Commons Attribution. Download (1MB) | Preview |
Abstract
(1) Background: In the UK, mental health needs for children and young people (CYP) are rising, whilst access to care is declining, particularly in the North of England and post-COVID-19. However, Health Information Technologies (HITs) can simplify access to Child and Adolescent Mental Health Services (CAMHS), reduce waiting times, and provide anonymous support and reliable information. (2) Methods: A single-centre prospective observational study examined the impact of “CYP as One”—a digital referral point to CAMHS—on waiting times and referral rejection rates. (3) Results: Waiting times during the first 12 months of “CYP as One” implementation were compared to the 12 months prior using non-parametric tests. “CYP as One” demonstrated an increase of 1314 referrals, with self-referrals rising by 71%. Initial implementation showed an increase in waiting times by 16.13 days (53.89 days) compared to pre-implementation (37.76 days) (p < 0.001). However, months 10 (M = 16.18, p < 0.001), 11 (M = 17.45, p < 0.001), and 12 (M = 31.45, p < 0.001) implementation showed reduced waiting times. Rejection rates rose due to a 108% increase in referral volume. “CYP as One” improved access and reduced waiting times after the initial phase. (4) Conclusions: Further research is needed to assess its long-term impact and cost-effectiveness, particularly regarding specific mental health conditions and staff time.
| Item Type: | Article |
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| Uncontrolled Keywords: | Toxicology |
| Subjects: | B Philosophy. Psychology. Religion > BF Psychology R Medicine > RJ Pediatrics > RJ101 Child Health. Child health services R Medicine > RT Nursing |
| Divisions: | Liverpool Business School Nursing and Advanced Practice |
| Publisher: | MDPI AG |
| SWORD Depositor: | A Symplectic |
| Date Deposited: | 11 Oct 2024 11:07 |
| Last Modified: | 11 Oct 2024 11:15 |
| DOI or ID number: | 10.3390/ijerph21101318 |
| URI: | https://researchonline.ljmu.ac.uk/id/eprint/24504 |
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