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Tiwari, M, Lodorfos, G, McClelland, Z and Nair, S (2025) Unraveling the complexities associated with leadership during times of supply chain crisis: a study on the healthcare sector. International Studies of Management & Organization. pp. 1-34. ISSN 0020-8825
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Abstract
The role of leadership during times of crisis has attracted significant attention in academic literature; however, the impact of crisis leadership on mitigating supply chain disruptions in the healthcare sector remains a relatively under-researched area. This study aims to bridge the gap in supply chain leadership theory. We employed an inductive approach to develop a crisis leadership theory focused on mitigating supply chain disruptions within the healthcare sector. To gather insights, we conducted in-depth semi-structured interviews with 33 participants from the healthcare sector who navigated the challenges posed by the COVID-19 crisis. Drawing on the participants’ experiences and utilizing Gioia’s framework, we established a three-order data structure encompassing Leadership Attention Scope (LAS), Crisis Leadership (CL), and Mitigation of Supply Chain Disruption Strategies (MSCD). Furthermore, we developed a conceptual model based on the interplay of these three constructs. The model elucidates the Attention-Based View (ABV) and Upper Echelon Theory (UET) in the context of healthcare crisis, explaining the role of crisis leaders. This study significantly contributes to the ABV, UET, and supply chain risk management theories. Additionally, the findings provide valuable guidance for healthcare professionals, including chief medical officers, procurement managers, healthcare center directors, policymakers, and OPD staff involved in addressing healthcare supply chain disruptions. Finally, we outline the study’s limitations and suggest directions for future research.
| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | 3509 Transportation, Logistics and Supply Chains; 35 Commerce, Management, Tourism and Services; 3507 Strategy, Management and Organisational Behaviour; 8.1 Organisation and delivery of services; Generic health relevance; 1503 Business and Management; 3505 Human resources and industrial relations; 3507 Strategy, management and organisational behaviour |
| Subjects: | H Social Sciences > HF Commerce > HF5001 Business |
| Divisions: | Liverpool Business School |
| Publisher: | Taylor and Francis Group |
| SWORD Depositor: | A Symplectic |
| Date Deposited: | 20 Mar 2025 13:16 |
| Last Modified: | 20 Mar 2025 13:30 |
| DOI or ID number: | 10.1080/00208825.2025.2465002 |
| URI: | https://researchonline.ljmu.ac.uk/id/eprint/25941 |
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