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Software-based Systems – Does the bar need to be raised again

Gandy, RJ (2008) Software-based Systems – Does the bar need to be raised again. In: Healthcare Computing Conference (HC2008), 21 April 2008 - 23 April 2008, Harrogate.

Gandy R Software-based systems – does the bar need to be raised again HC2008.pdf - Published Version

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The NHS and public sector have an unhappy history in relation to the successful introduction of computer systems. Procurement processes place responsibility for the efficacy of the software squarely with the providers, yet failures still occur. However, other sectors (eg the avionics and nuclear industries) have continued success because the criticality of their systems means that failure cannot be countenanced. This paper argues that there is much to be learned by the NHS and public sector from these other sectors, and benefits to accrue by adopting similar approaches. This would mean that improved Governmental procurement processes and governance arrangements need to be put in place that anticipate the fact that service delivery is becoming increasingly dependent on software-based technologies, where criticality is relevant.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: criticality;; procurement;; governance;; software
Subjects: H Social Sciences > HF Commerce > HF5001 Business
Q Science > QA Mathematics > QA76 Computer software
R Medicine > R Medicine (General)
Divisions: Liverpool Business School
Date Deposited: 01 Nov 2017 12:32
Last Modified: 13 Apr 2022 15:15
URI: https://researchonline.ljmu.ac.uk/id/eprint/7214
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