Kuenne, CW, Akenroye, TO and Moeslein, KM (2013) Online Innovation Intermediaries In Healthcare. Proceedings of the 21st European Conference on Information Systems.

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Abstract

In today’s knowledge rich environment even the largest organisations, such as pharmaceutical or medical technology companies, realize a bottleneck of knowledge resources for innovation. Harnessing the innovation potential of patients and other healthcare consumers contends to be part of the solution. This paper questions if online health platforms can support innovative activities by creating and transferring relevant knowledge from engaged healthcare consumers towards innovating healthcare companies. It aims at identifying online health platforms that can serve as innovation intermediaries. An exploratory, case-study-based approach is chosen. Through desk review a sample of online health platforms is created and case vignettes are developed. Content analysis returns descriptive attributes which are examined throughout the sample. 30 out of 306 health-related online platforms qualify as innovation intermediary. We observe that online innovation intermediaries look for profound experience from healthcare consumers, in particular patients with a higher degree of affectedness. Further qualitative findings are presented. This paper puts emphasis on the mediating role of selected online health platforms as advocates of innovation. It suggests a classification and description of the variety of “health 2.0” platforms and sketches a preliminary picture of the market for online innovation intermediaries in healthcare today

Item Type:	Article
Uncontrolled Keywords:	Innovation intermediaries, Open innovation, Healthcare, Health 2.0, Classification
Subjects:	H Social Sciences > HF Commerce > HF5001 Business R Medicine > RS Pharmacy and materia medica
Divisions:	Liverpool Business School
Publisher:	Association for Information Systems
Related URLs:	Author
Date Deposited:	16 Feb 2018 09:20
Last Modified:	04 Sep 2021 03:26
URI:	https://researchonline.ljmu.ac.uk/id/eprint/7788

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