Items where Author is "Teh, D"
Article
Teh, D, Khan, T, Corbitt, B and Ong, CE ORCID: 0000-0002-4470-390X
(2020)
Sustainability strategy and blockchain-enabled life cycle assessment: a focus on materials industry.
Environment Systems and Decisions, 40 (4).
pp. 605-622.
ISSN 2194-5403
Ong, CE ORCID: 0000-0002-4470-390X and Teh, D
(2016)
Redress procedures expected by consumers during a business-to-consumer e-commerce dispute.
Electronic Commerce Research and Applications, 17.
pp. 150-160.
ISSN 1567-4223
Conference or Workshop Item
Ong, CE ORCID: 0000-0002-4470-390X and Teh, D
(2019)
A Study Of Customer Resolution Management: The Influence Of Effective Complaint-Handling Procedures On Consumer Decisions To Shop Online.
In:
Proceedings of the 27th European Conference on Information Systems (ECIS)
(10).
(27th European Conference on Information Systems - Information Systems for a Sharing Society, ECIS 2019, 8-14 June 2019, Stockholm & Uppsala, Sweden).