Palace, M, Frankel, R, Shortland, N, Jiang, W, May, B, Jones, A and Starkey, J (2022) CCTV operators’ perspectives on protecting soft target terrorist locations in England. Crime Prevention and Community Safety: an international journal. ISSN 1460-3780

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Abstract

Despite the significant importance of surveillance in counterterrorism, the CCTV operators’ perspectives appear to be under-researched. To explore such perspectives, we conducted a number of semi-structured interviews with British security professionals tasked with CCTV monitoring of public spaces, and subjected their responses to the thematic analysis. Four themes emerged: challenges to the use of CCTV systems, criticism of operator roles in counterterrorism, need for improvements, and the value of CCTV in counterterrorism. While offering a critical view of current CCTV use in soft target (i.e., vulnerable) locations, these findings also highlight the value of CCTV in terms of deterrence, and support the Actor Actor-Network Theory (Terzi, 2019). As national security is increasingly looking to even more advanced technology for solutions (e.g., artificial intelligence), this exploratory research highlights the need for closer integration of human and technological actors, operator empowerment and continuous training that must be informed by actual CCTV operators who present themselves as marginalised.

Item Type:	Article
Additional Information:	This is a post-peer-review, pre-copyedit version of an article published in Crime Prevention and Community Safety: an international journal. The definitive publisher-authenticated version Palace, M., Frankel, R., Shortland, N. et al. CCTV operators’ perspectives on protecting soft target terrorist locations in England. Crime Prev Community Saf (2022). doi.org/10.1057/s41300-022-00167-9 is available online at: https://doi.org/10.1057/s41300-022-00167-9
Uncontrolled Keywords:	1602 Criminology; 1605 Policy and Administration
Subjects:	B Philosophy. Psychology. Religion > BF Psychology H Social Sciences > HV Social pathology. Social and public welfare. Criminology
Divisions:	Psychology (new Sep 2019)
Publisher:	Palgrave Macmillan
SWORD Depositor:	A Symplectic
Date Deposited:	28 Oct 2022 07:33
Last Modified:	13 Dec 2022 14:30
DOI or Identification number:	doi.org/10.1057/s41300-022-00167-9
URI:	https://researchonline.ljmu.ac.uk/id/eprint/17964

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