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Workplace surveillance: A systematic review, integrative framework, and research agenda

Kayas, OG (2023) Workplace surveillance: A systematic review, integrative framework, and research agenda. Journal of Business Research, 168. ISSN 0148-2963

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Abstract

Workplace surveillance has been a relevant issue in scholarly studies since the 1960s. However, given its interdisciplinary nature, research on workplace surveillance is highly fragmented and disjointed, leaving many unanswered questions. A systematic review was therefore conducted to unveil its antecedents, unpack its outcomes, and reveal its conceptual foundations. The review combined a concept-centric framework with a multilevel framework to provide nuanced insights into the literature from organisational, managerial, and employee perspectives. As a result, the review provides a detailed understanding of the tensions, contradictions, and challenges related to existing theorisations of workplace surveillance. A key contribution of this review is the synthesis of the findings into a comprehensive integrative conceptual framework that provides a succinct and informed summary of the antecedents, outcomes, and conceptual foundations that influence research on workplace surveillance. The systematic review also offers a research agenda to help advance the field of workplace surveillance.

Item Type: Article
Uncontrolled Keywords: 1505 Marketing; Marketing
Subjects: H Social Sciences > HF Commerce > HF5001 Business
P Language and Literature > PN Literature (General)
Divisions: Business & Management (from Sep 19)
Publisher: Elsevier
SWORD Depositor: A Symplectic
Date Deposited: 04 Sep 2023 10:49
Last Modified: 04 Sep 2023 11:00
DOI or ID number: 10.1016/j.jbusres.2023.114212
URI: https://researchonline.ljmu.ac.uk/id/eprint/21196
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