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Douglas, J (2021) Motivations, barriers and readiness factors for Quality 4.0 implementation: an exploratory study. The TQM Journal, 33 (6). ISSN 1754-2731
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Motivations Barriers & Readiness Factors for Quality 4 0 Implementation An Exploratory Study.pdf - Accepted Version Available under License Creative Commons Attribution Non-commercial. Download (392kB) | Preview |
Abstract
Purpose: Quality 4.0 is the new buzzword among quality professionals. There has been no empirical study of Quality 4.0 yet and hence the purpose of this paper is to investigate what are the motivations, barriers & readiness factors for Quality 4.0 Implementation. Design/ Methodology/Approach: This study uses an online survey on senior quality professionals working in leading companies in Europe and America. 50 participants participated in this study. Findings: This study finds the top five motivating, barriers and readiness factors for quality 4.0 implementation. These factors are ranked in terms of the order of importance as perceived by senior quality professionals Research Implication: This is the first empirical study on Quality 4.0 which investigates the motivation, barriers and readiness factors of Quality 4.0. This study provides a theoretical base of Quality 4.0 body of knowledge in terms of its practical relevance & adoption in modern-day organizations. Practical Implications: Organizations can use this study to understand what the motivation & barriers for implementing Quality 4.0. In addition, before implementation of Quality 4.0, the readiness factor for Quality 4.0 can be used by organizations to evaluate their preparedness before the actual implementation of the initiative. Originality of Value: This is the first empirical study on Quality 4.0 which captures the viewpoints of senior quality professionals on the motivation, barriers and readiness factors of Quality 4.0.
| Item Type: | Article |
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| Additional Information: | This author accepted manuscript is deposited under a Creative Commons Attribution Non-commercial 4.0 International (CC BY-NC) licence. This means that anyone may distribute, adapt, and build upon the work for non-commercial purposes, subject to full attribution. If you wish to use this manuscript for commercial purposes, please contact permissions@emerald.com |
| Uncontrolled Keywords: | 0299 Other Physical Sciences; 0399 Other Chemical Sciences; 1503 Business and Management; Business & Management |
| Subjects: | H Social Sciences > HF Commerce > HF5001 Business |
| Divisions: | Liverpool Business School |
| Publisher: | Emerald |
| SWORD Depositor: | A Symplectic |
| Date Deposited: | 19 Nov 2024 16:56 |
| Last Modified: | 19 Nov 2024 16:56 |
| DOI or ID number: | 10.1108/TQM-11-2020-0272 |
| URI: | https://researchonline.ljmu.ac.uk/id/eprint/24782 |
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