Do Big Data Applications and Financial Innovation Lead to Enhanced Banking Performance? Evidence From the United Kingdom

Bonsu, MO orcid iconORCID: 0000-0001-5517-4903 and Guo, Y orcid iconORCID: 0000-0002-6064-5906 (2026) Do Big Data Applications and Financial Innovation Lead to Enhanced Banking Performance? Evidence From the United Kingdom. International Journal of Finance & Economics. ISSN 1076-9307

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Abstract

Big data and financial innovations are vital to enhancing the performance of banking institutions. However, limited evidence exists on the effects of big data applications and financial innovation on bank performance. This study addresses this gap by constructing a theoretical framework linking big data applications and financial innovations to bank performance. The framework was empirically tested using questionnaire data from 150 branches of UK banking institutions between January and June 2023. Adopting hierarchical regression modelling, results show that both big data applications and financial innovations positively enhance customer satisfaction as well as financial and market performance within the banking sector. Moreover, big data applications positively impact financial innovations within banks. The study contributes to a deeper understanding of big data applications and provides valuable insights for promoting financial innovations within the banking industry.

Item Type: Article
Uncontrolled Keywords: 1502 Banking, Finance and Investment; Economics; 3501 Accounting, auditing and accountability; 3502 Banking, finance and investment
Subjects: H Social Sciences > HF Commerce > HF5001 Business
H Social Sciences > HG Finance
Q Science > QA Mathematics
T Technology > T Technology (General)
Divisions: Liverpool Business School
Publisher: Wiley
Date of acceptance: 11 December 2025
Date of first compliant Open Access: 3 February 2026
Date Deposited: 03 Feb 2026 09:21
Last Modified: 03 Feb 2026 09:21
DOI or ID number: 10.1002/ijfe.70127
URI: https://researchonline.ljmu.ac.uk/id/eprint/27959
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