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Improving Information Alignment and Coordination in Humanitarian Supply Chain through Blockchain Technology

Dubey, R, Gunasekaran, A and Foropon, C (2022) Improving Information Alignment and Coordination in Humanitarian Supply Chain through Blockchain Technology. Journal of Enterprise Information Management. ISSN 1741-0398

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Abstract

Purpose- The coordination among the various entities such as the military, government agencies, civilians, non-governmental agencies, and other commercial enterprises is one of the most challenging aspects of managing the humanitarian supply chain. Blockchain technology (BCT) can facilitate coordination, but the cost and other hindrances have limited their application in disaster relief operations. Despite some studies, the existing literature does not provide a nuanced understanding of the application of blockchain technology to improve information alignment and coordination. Motivated by some recent examples where blockchain technology has been used to trace and mobilize resources in the form of funds and materials from the origin to the destination, we develop a theoretical model grounded in the contingent resource-based view.
Design/methodology/approach-To empirically validate the model and test the research hypotheses, we gathered cross-sectional data using a structured pre-tested questionnaire. In this study, we gathered our responses from international non-governmental organizations from twenty-four countries. We performed our statistical analyses using variance-based structural equation modeling (PLS-SEM) with the help of commercial software (WarpPLS 7.0).
Findings- The findings of the study offer some useful implications for theory and practice. Our results obtained through statistical analyses suggest that the BCT significantly affects information alignment and coordination. However, contrary to popular beliefs our study suggests that intergroup leadership has no significant moderating effect on the paths joining BCT and information alignment/ coordination. Moreover, we found that the control variable (interdependence) significantly affects the information alignment and coordination further, which opens the room for further investigation.
Practical implication- The result of the study offers some useful guidance. Firstly, it suggests that humanitarian organizations should invest in BCT to improve information alignment and coordination which is one of the most complex tasks in front of humanitarian organizations. Secondly, intergroup leadership may not have desired influence on the effects of BCT on information alignment/ coordination. However, the interdependence of the humanitarian organizations on each other may have a significant influence on the information alignment/ coordination.
Originality/ value- Our study offers some useful implications for theory. For instance, how BCT influences information alignment and coordination was not well understood in the context of humanitarian settings. Hence, this study offers a nuanced understanding of technology-enabled coordination in humanitarian settings.
Key-words: Blockchain Technology, Intergroup Leadership, Humanitarian Supply Chain, PLS-SEM, Information Alignment, Coordination

Item Type: Article
Additional Information: This author accepted manuscript is deposited under a Creative Commons Attribution Non-commercial 4.0 International (CC BY-NC) licence. This means that anyone may distribute, adapt, and build upon the work for non-commercial purposes, subject to full attribution. If you wish to use this manuscript for commercial purposes, please contact permissions@emerald.com
Uncontrolled Keywords: Blockchain Technology, Intergroup Leadership, Humanitarian Supply Chain, PLS-SEM, Information Alignment, Coordination; Business & Management; 0806 Information Systems; 0807 Library and Information Studies; 1503 Business and Management
Subjects: H Social Sciences > HE Transportation and Communications
H Social Sciences > HF Commerce > HF5001 Business > HF5410 Marketing. Distribution of Products
Divisions: Doctoral Management Studies (from Sep 19)
Publisher: Emerald
SWORD Depositor: A Symplectic
Date Deposited: 09 Sep 2022 11:17
Last Modified: 23 Sep 2022 10:00
DOI or ID number: 10.1108/JEIM-07-2022-0251
URI: https://researchonline.ljmu.ac.uk/id/eprint/17528
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